HBO Max not Working on Roku

Roku is one of the great digital media platforms which offer the best streaming services. And after a long wait, HBO Max has finally found its way to Roku, where you can enjoy all your favorite tv shows like Friends, Prince of Belair, or Euphoria. But it has been found that many Roku users are facing this issue, “HBO Max not working on Roku.” But don’t worry, you’ve landed on the right page. 

After some research and coffee, we’ve come up with this article, where you can fix the error without any trouble, HBO Max not working on Roku. So make sure to read the article to the end. 

If you’re a new Roku user, do not forget to check our other post on 8 Free and fastest Roku Web browsers.

So without any further ado, let’s dive deep into the cream of the article. 

Why HBO Max is Not Working on Roku?

Why HBO Max is not Working on Roku

There can be several reseaons why HBO Max is not working on your Roku Tv. The reason can be as following:

  • You are using an out dated version of Roku
  • You don’t have stable internet connection
  • Your device is not compatible with Roku
  • HBO Max or Roku’s service is currently down.

There can be several more reasons why you are facing this roku tv error in your device. Read the complete article for the tips to fix this error.

Also read the list of 30+ latest unblocked movies sites 2022

How to Fix: HBO Max Not Working on Roku

Follow the given steps to fix this error.

Fix 1: Restart Your Roku Device

The first fix you can try is, restarting your Roku device. You have to remove the plug from the wall socket, wait for free seconds or a minute, and then plug the device into the socket again.

Note*
The problem could be with your internet connection too. So if you are using wifi, Unplug your device from the wall socket and reconnect. And if you are using the internet from your smartphone via hotspot or a cable, try restarting your smartphone.

Fix 2: Check for Update

Another reason HBO Max is not working on your Roku is that your Roku is not up to date. Don’t know how to update your Roku? No worries, follow the given steps: 

  • First, press the Home button on the remote. 
  • Go to Settings from the list of options on the screen. 
  • At last, go to System and then to System update. Here you can check whether there are any updates. If there are, update your Roku. 
update your roku

Fix 3: Select another show to watch

Sometimes the show you want to watch might be not available, or there could be an error on the page.

So you can try watching any other show available on HBO Max. And if it’s working fine without any playback issues, the issue is resolved. The problem was on that page, which will get fixed by the Roku team ASAP.

Fix 4: Log Out And Log In Again

Another fix you can try is, logging out and logging in, to your HBO Max account, as it could be a temporary bug malfunctioning the app on Roku. 

Follow the given steps to log out and log in to your HBO Max account: 

  • Open your HBO account on https://hbomax.com (on a browser)
  • Go to Profile and then Manage Device
  • Now locate your Roku device from the list and click on the Sign-out option.
  • And then, restart your Roku device and log back into your HBO account. 

And if the problem is not fixed, try the other fix given below. 

Fix 5: Clear Cookies and Cache Data

Cache and data getting corrupted is a common issue and is really not that big a deal. The cause of the cache and data getting corrupted is Internet bugs. And it can be easily fixed by clearing cache data occasionally.   

Follow the given steps to clear cache data: 

  • Go to the Main Menu and select the Home option on your Roku device.
  • Once the Home tab is selected, press the Home button 5 times on your remote.
  • Next, press the Up button and then press the Rewind button twice.
  • Tap the Fast Forward button twice for the last step to let the cache clearing process begin.
  • Now launch the HBO Max error and check if that fixes the issue.

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Fix 6: Disable VPN

HBO Max can be streamed on Roku only if located in the US. Thus, if you are using a VPN to hide your location or for any other purpose, you will not be able to stream the HBO Max channel on Roku.

Thus, you need to disable VPN to fix HBO Max Not Working error on Roku.

Fix 7: Check if HBO Max is Down

While it’s unlikely, it’s possible that HBO and HBO Max aren’t working because they’re simply down. You could check the DownDetector site to see if anyone else is having issues. It’s also possible that a problem with your home Internet service is to blame, in which case you should contact your service provider.

Fix 8: Reinstall HBO Max

If all the steps in the guide didn’t work for you, the last fix you can try is to reinstall HBO Max on your Roku device. Follow the given steps to delete and reinstall HBO max again.

FAQs

What to do if none of these steps worked?

If none of these steps / fixes, worked for you, and the HBO max is still not working on Roku, then you can try contacting the customer support.

Conclusion: HBO Max is Not Working on Roku

These are probably the best ways to fix the error, “HBO Max not working on Roku.” But if you are still facing issues or any errors in the article, please do let us know in the comment section. Keep visiting WAP News for the latest tech news.

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